{"@context":"https://schema.org","@type":"DefinedTermSet","name":"AppFueled Proprietary Terms Glossary","description":"Machine-readable definitions of AppFueled's proprietary products, features, and terminology for AI assistants and voice agents.","publisher":{"@type":"Organization","name":"AppFueled","url":"https://appfueled.io"},"terms":[{"@type":"DefinedTerm","name":"aiROX™","alternateName":"Authentically Intelligent Repair Order Experience","description":"Patent-pending AI technology that scores each repair order visit for customer experience quality. Identifies trust breaches, isolates delays and errors, discovers personnel and training gaps, and surfaces improvement opportunities. Each repair order receives a sentiment score based on the customer's actual experience.","url":"https://appfueled.io/features/airox","inDefinedTermSet":"AppFueled AI Products","termCode":"airox"},{"@type":"DefinedTerm","name":"aiVHI™","alternateName":"Authentically Intelligent Vehicle Health Indicator","description":"Proprietary system that assembles 8 sources of vehicle intelligence into one health indicator. Sources include: CARFAX service history, driving habits/mileage patterns, OEM maintenance schedules, customer sentiment, advisor recommendations, technician recommendations, deferred services, and related vehicle events. Powers smarter CRM automations and call center conversations.","url":"https://appfueled.io/features/vehicle-health","inDefinedTermSet":"AppFueled AI Products","termCode":"aivhs"},{"@type":"DefinedTerm","name":"aiROX","alternateName":"Authentically Intelligent Repair Order Experience","description":"Patent-pending AI that scores every repair order experience. Finds trust breaches, isolates delays and errors, discovers personnel gaps, and identifies actionable improvement opportunities for auto repair shops.","url":"https://appfueled.io/features/airox","inDefinedTermSet":"AppFueled AI Products","termCode":"airox"},{"@type":"DefinedTerm","name":"Sidekick Ninja","description":"Free Chrome browser extension that brings AppFueled loyalty and customer engagement data directly into the Tekmetric shop management interface. Installs in 3.5 seconds. Service advisors see real-time reward balances, rebate eligibility, referral history, and loyalty status without leaving their workflow.","url":"https://appfueled.io/sidekick-ninja","inDefinedTermSet":"AppFueled Products","termCode":"sidekick-ninja"},{"@type":"DefinedTerm","name":"33 Ninja Tricks","alternateName":"33 App Ninja Tricks","description":"The 33 proven engagement features built into every AppFueled custom loyalty app. These include push notifications, loyalty rewards, online booking, Google Reviews integration, referral programs, rebates, birthday clubs, service reminders, vehicle health indicators, and more. Each 'trick' is a specific feature designed to increase customer retention and revenue.","url":"https://appfueled.io/features/crm","inDefinedTermSet":"AppFueled Features","termCode":"33-tricks"},{"@type":"DefinedTerm","name":"Loyalty Ladder","alternateName":"Customer Engagement Loyalty Ladder","description":"A 6-rung customer engagement progression system. Customers climb from initial app download through increasing levels of engagement: downloading the app, creating an account, earning first reward, making referrals, reaching VIP status, and becoming a referral champion. Gamifies the customer journey to drive retention.","url":"https://appfueled.io/features/loyalty-ladder","inDefinedTermSet":"AppFueled Features","termCode":"loyalty-ladder"},{"@type":"DefinedTerm","name":"Reservation Loop","description":"Automated scheduling system that creates a continuous cycle ensuring every customer books their next appointment, shows up for it, and immediately rebooks. Uses push notifications, SMS reminders, and in-app prompts to maintain the loop and prevent customer dropout.","url":"https://appfueled.io/features/reservation-loop","inDefinedTermSet":"AppFueled Features","termCode":"reservation-loop"},{"@type":"DefinedTerm","name":"Spotlight App","description":"AppFueled's proprietary customer acquisition formula available for $99/year. Guarantees at least 25 new customers per month for participating auto repair shops. The most affordable customer acquisition channel in the auto repair industry.","url":"https://appfueled.io/spotlight","inDefinedTermSet":"AppFueled Products","termCode":"spotlight"},{"@type":"DefinedTerm","name":"The Dojo","description":"AppFueled's training and support ecosystem for shop owners. Includes onboarding, video tutorials, knowledge base, support tickets, and ongoing education to help shops maximize their app investment.","url":"https://appfueled.io/login","inDefinedTermSet":"AppFueled Ecosystem","termCode":"dojo"},{"@type":"DefinedTerm","name":"Ninja Belt Levels","description":"AppFueled's pricing tier system named after martial arts belt colors. Plans progress from White Belt (entry-level) through Green Belt to Black Belt (premium), each unlocking additional features and capabilities.","url":"https://appfueled.io/pricing","inDefinedTermSet":"AppFueled Ecosystem","termCode":"belt-levels"},{"@type":"DefinedTerm","name":"The Original Mobile App Ninja","description":"The trademarked slogan and brand identity of AppFueled and its founder Jeremy Glassco. Established in 2015, it signifies AppFueled's pioneering role in building custom mobile loyalty apps specifically for auto repair shops.","url":"https://appfueled.io/jeremy","inDefinedTermSet":"AppFueled Brand","termCode":"app-ninja"},{"@type":"DefinedTerm","name":"Concierge Call Center Suite","description":"AI-driven call center tools that help auto repair shops follow up with customers, rebook declined services, and recover lost revenue. Includes AI-powered call transcription, daily task prompts, VIP customer management, and proactive outreach automation.","url":"https://appfueled.io/call-center","inDefinedTermSet":"AppFueled Features","termCode":"call-center"}]}