# aiCID™ Caller ID

> The most authentically intelligent caller ID pop-up. Profile selfies, 2-year spend, aiCES™ scores, call history, and full customer intelligence — powered by Sidekick Ninja.

Canonical URL: https://appfueled.io/features/aicid

## Description

The most authentically intelligent caller ID pop-up. Profile selfies, 2-year spend, aiCES™ scores, call history, and full customer intelligence — powered by Sidekick Ninja.

## Know Before They Speak

Name, photo, spend history, and visit status — all before saying hello

## Close More Revenue Per Call

With spend data, deferred services, and rewards visible, advisors make relevant recommendations

## Save 2+ Minutes Per Call

Everything pops up automatically — reducing handle time and improving customer experience

## Profile Selfie Pic

See a real photo of who's calling — instantly recognize your VIP customers

## Full Customer Profile & 2-Year Spend

Complete profile, 2-year spending history, and contact details in one pop-up

## Instant View — Visit in Progress

See if they have a vehicle currently in the shop with status and advisor

## Feedback & Google Review Visibility

See their feedback history and Google review status instantly

## Instant View — Appointments on Calendar

See upcoming and past appointments at a glance

## 1-Click Call History, Notes & Activity Feed

Complete call history, notes, and engagement activity in a single click

## 1-Click aiCES™ Engagement Score

See how loyal and active they are across every touchpoint

## 1-Click Membership, Rewards & Coupons

View membership, rewards, referrals, rebates, and active coupons

## Benefits

### Know Before They Speak

Name, photo, spend history, and visit status — all before saying hello

### Close More Revenue Per Call

With spend data, deferred services, and rewards visible, advisors make relevant recommendations

### Save 2+ Minutes Per Call

Everything pops up automatically — reducing handle time and improving customer experience

### Profile Selfie Pic

See a real photo of who's calling — instantly recognize your VIP customers

### Full Customer Profile & 2-Year Spend

Complete profile, 2-year spending history, and contact details in one pop-up

### Instant View — Visit in Progress

See if they have a vehicle currently in the shop with status and advisor

### Feedback & Google Review Visibility

See their feedback history and Google review status instantly

### Instant View — Appointments on Calendar

See upcoming and past appointments at a glance

### 1-Click Call History, Notes & Activity Feed

Complete call history, notes, and engagement activity in a single click

### 1-Click aiCES™ Engagement Score

See how loyal and active they are across every touchpoint

### 1-Click Membership, Rewards & Coupons

View membership, rewards, referrals, rebates, and active coupons